24/7 Security Services Rules

1. Adhere to Company Dress Code, shaved, neat and tidy and clearly display ID card.
2. Be visible in/outside guard house; do not leave post unless released by colleague.
3. No unauthorized personnel allowed in guard house.
4. No fraternizing with the public or off duty colleagues.
5. Guard house lights must remain switched on between sunset and sunrise;
6. No lounging on chairs, sleeping, drinking or being drunk on duty.
7. Chairs to remain inside the guard house;
8. Doors to remain open at all times;
9. No eating, drinking in the view of public.
10. No smoking whilst on duty;
11. Guard house and surroundings to remain neat and tidy.
12. Be vigilant and report any suspicious activities to Armed Response Officer immediately.
13. Be professional and courteous at all times.
14. Portable two way radios must be switched on at all times.
15. Wear Panic button around the neck at all times
16. Record contract address and registration number of all construction/contractor vehicles entering the area.
17. Ensure cameras are positioned correctly all times and report any damages.
18. Report faulty booms and services immediately.

essenhoutboomgateslider0ne security

1. Under no circumstances shall any guard allow any non-tag holder, be it a resident or a visitor, into the area without recording the registration number and address of the person;
2. The dedicated 24/7 Armed reaction Officer on duty must be alerted immediately of any suspicious person or vehicle or any abuse directed towards the guard;
3. All persons without access tags to be signed in/out at the Essenhout entrance only;
4. Vehicle registration and address to be recorded in the access control book;
5. Any vehicles or pedestrians with no specific address to go to must be escorted by the ARO in the dedicated vehicle;
6. Emergency vehicles to be allowed access at both entrances without delay upon enquiry of emergency address and the 24/7 dedicated patrol vehicle to be alerted immediately to escort and offer assistance;
7. In the event of a power failure booms must be operated manually;
a. Entrance boom at Juniper to be kept open and “Road Closed” sign to be placed before the exit boom. Traffic exiting at Juniper must be re-directed to the Essenhout exit;
b. Visitors entrance boom at Essenhout to be closed and all traffic entering at Essenhout Street to be directed to the contributing residents boom;
8. No vehicles in excess of 3.5 ton to be allowed entry or exit at Essenhout Street entrance;
9. Vehicles in excess of 3.5 ton to be allowed entry and exit at Juniper Street entrance only and once registration number and address has been recorded;